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Privacy & Cookie Policy
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Southfields School of Pottery

Last updated: 1st December 2025

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Southfields School of Pottery (“we”, “us”, “our”) is committed to protecting your privacy and ensuring your personal data is handled securely and responsibly. This Privacy & Cookie Policy explains what data we collect, how we use it, how cookies operate on our website, and your rights under UK GDPR.

This policy applies to:
www.southfieldsschoolofpottery.com

For questions or data requests, please contact us:
T. 07818 418971
E. studiotwoceramics@gmail.com
Address: Southfields School of Pottery, 1 Southfields, Charlton Mackrell, Somerton, Somerset, TA11 7BH

 
1. Who We Are

Southfields School of Pottery provides pottery classes, workshops, and related services in Somerset, UK.

We comply with the:

  • UK General Data Protection Regulation (UK GDPR)

  • Data Protection Act 2018

  • Privacy and Electronic Communications Regulations (PECR)

We act as the Data Controller for the personal data collected through this website.

2. Personal Data We Collect

We may collect the following categories of personal data:

A. Information You Provide Directly

Through contact forms, email or telephone:

  • Name

  • Email address

  • Phone number

  • Details of your message or enquiry

B. Automatically Collected Data (Cookies & Analytics)

  • IP address

  • Browser type and version

  • Device type

  • Pages visited

  • Time spent on the website

  • General geographic region

Collected via Wix platform analytics and Google Analytics.

C. Technical Data

Collected to maintain website performance, security and functionality.

D. Social Media Data

If you interact with us through platforms like Facebook or Instagram, they may share basic data with us depending on your settings.

3. How We Use Your Data

We use your personal data to:

  • Respond to enquiries submitted through the website

  • Provide information about classes and workshops

  • Manage offline bookings

  • Maintain and improve our website

  • Monitor site performance and visitor engagement

  • Fulfil legal and regulatory obligations

We do not sell or rent your personal data.

4. Legal Bases for Processing

We process personal data based on:

  • Consent — when you submit a contact form

  • Legitimate Interests — responding to enquiries, analytics, site improvement

  • Legal Obligation — compliance with UK laws

5. How Long We Keep Your Data

We keep personal data only as long as necessary:

  • Contact form submissions: up to 12 months

  • Emails: 1–3 years, depending on relevance

  • Analytics data: according to Google Analytics retention settings

  • Legal records: longer if required by law

6. Sharing Your Data

We share your data only with trusted service providers:

A. Wix

Website hosting, storage, security and site functionality.

B. Google Analytics

To help us understand how visitors use our site.

C. Email & IT Providers

To enable communication and site management.

D. Legal Authorities

Only if required by law.

We do not sell or trade your personal information.

7. Cookies: What They Are & How We Use Them

Cookies are small files stored on your device to ensure the website functions correctly and to help us understand how visitors use our site.

A. Types of Cookies We Use
1. Essential (Strictly Necessary) Cookies – Wix

These allow the website to operate and cannot be disabled.
Used for:

  • Site security

  • Session identification

  • Load balancing

  • Navigation & functionality

Examples: XSRF-TOKEN, hs, svSession, SSR-caching.

2. Functional Cookies

Improve your experience by remembering preferences or assisting page features.

3. Analytics Cookies – Google Analytics

Used to measure website traffic and performance:

  • _ga

  • _gid

  • _gat

Data collected is anonymous and helps us improve the site.

4. Interaction / Form Cookies

Used by contact forms to handle submissions and reduce spam.

8. Cookie Consent & Control

When visiting our site, you may see a cookie banner where you can accept or manage cookies.

You can control cookies in the following ways:

A. Browser Settings

Most browsers allow you to:

  • Block cookies

  • Delete cookies

  • Set alerts when sites attempt to place cookies

B. Google Analytics Opt-Out

You can opt out of Analytics tracking here:
https://tools.google.com/dlpage/gaoptout/

9. How We Protect Your Data

We use appropriate technical and organisational measures, including:

  • Secure Wix hosting

  • Encrypted connections (HTTPS)

  • Access control and password protection

  • Data minimisation practices

  • Regular platform-level security updates

Although no internet system is entirely secure, we take your privacy seriously and do our best to safeguard your data.

10. Your Rights Under UK GDPR

You have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate information

  • Request deletion of your data

  • Object to certain types of processing

  • Restrict how your data is used

  • Withdraw consent at any time

  • Request a copy of your data (data portability)

To exercise these rights, email: studiotwoceramics@gmail.com

You may also complain to the UK Information Commissioner’s Office (ICO):
https://ico.org.uk/

11. External Links

Our website may contain links to third-party websites such as social media platforms.
We are not responsible for their privacy or cookie practices.

12. Updates to This Policy

We may update this Privacy & Cookie Policy as needed to reflect changes in law, technologies or our services.
We will post all updates on this page with a new “Last updated” date.

13. Contact Us

For questions or data requests, please contact:

Southfields School of Pottery
1 Southfields
Charlton Mackrell
Somerton, Somerset
TA11 7BH

T. 07818 418971
E. studiotwoceramics@gmail.com

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